SMS
Bioscore Destination Sustainability Management System
The Bioscore Sustainability Management System (SMS) provides destinations with a common framework for coordinating the involvement of public authorities, tourism businesses and other local stakeholders. Its methodology structures sustainability management around environmental, social and governance (ESG) criteria, enabling destinations to define indicators, objectives, actions, responsibilities and supporting evidence.
The system draws on the key transformations for tourism outlined by the UN Global Compact Network Spain in its 2024 publication, Sustainability Roadmap for Tourism Sector Businesses, as well as the Sustainable Development Goals (SDGs) of the 2030 Agenda, which aim to promote global and local action towards a balanced, inclusive and resilient tourism model. Through the Bioscore Data Platform, destinations can monitor key indicators while minimising administrative documentation, supporting informed, strategic decision-making and the continuous monitoring of sustainability performance.
Public-Private Coordination
Establishes a common framework for coordinating objectives, actions, responsibilities and supporting evidence across public authorities, businesses and other destination stakeholders.
Centralised Digital Management
Enables the monitoring of key sustainability management indicators through the Bioscore Data Platform, reducing the administrative burden.
Alignment with International Frameworks
Draws on studies by the UN Global Compact Network Spain and the UN 2030 Agenda framework, including the SDGs, as reference points for the tourism sector.
Expert Consultancy Support
Receive support from specialist consultants throughout the implementation process and subsequently in the management of ESG data and indicators.
Benefits for your organization
Commitment
At Bioscore, we support the continuous improvement of sustainability management in tourism destinations through a management system based on measurable and verifiable criteria.
We provide municipalities and public authorities with tools to measure, manage and improve their sustainability performance efficiently, collaboratively and transparently, encouraging the involvement of destination stakeholders and continuous improvement.
Methodology
The Bioscore Sustainability Management System (SMS) methodology is based on a continuous improvement cycle that enables destinations to assess their baseline situation, identify priorities and translate them into measurable actions. Through sustainability principles, requirements, supporting evidence and indicators, the destination’s performance is assessed, objectives and action plans are established, and progress is monitored periodically using the Bioscore Data Platform. This process involves both the destination management body and the various local stakeholders.
TO WHOM IS IT ADDRESSED?
Interested in learning more about the Bioscore Destination Sustainability Management System?
SUCCESSFUL PROJECT
Lloret Sostenible by Bioscore: a pioneering project in sustainable management
At Bioscore, we are privileged to lead the Lloret Sostenible by Bioscore project alongside Lloret de Mar Town Council and Lloret Turisme. This strategic initiative establishes a framework for public-private collaboration to measure, manage and improve the destination’s sustainability performance. The project brings together stakeholders involved in tourism, coordinates their efforts and provides a shared information base to identify priorities, set objectives and implement improvement measures.
Destination Sustainability Management System
Lloret de Mar is the first destination to implement the Bioscore Destination Sustainability Management System, a methodology designed to measure, manage and monitor destination performance through indicators and verifiable evidence. Through the Bioscore Data Platform, the system enables destinations to analyse trends in key indicators, identify areas for improvement and monitor progress against established objectives and action plans.
Find out more: Lloret Sostenible by Bioscore
SUCCESSFUL PROJECT
Santander Sustainable Destination Program by Bioscore
The Santander Destino Sostenible programme is an initiative led by Santander City Council and developed using Bioscore’s methodology to implement a Destination Sustainability Management System. The programme establishes a common framework for assessing the destination’s current situation, coordinating participating stakeholders, monitoring progress and identifying priorities and improvement measures.
Destination Sustainability Management System
The project is based on the implementation of the Bioscore Destination Sustainability Management System (SMS), a methodology that brings together different tourism stakeholders, accommodation providers, restaurants, activity operators, tourism facilities and public authorities, within a shared management and monitoring framework based on environmental, social and governance (ESG) indicators. Through indicator measurement, evidence collection and results analysis, the system enables the assessment of sustainability performance, identification of areas for improvement, definition of objectives and action plans, and periodic monitoring of progress.
The programme is delivered in several phases: initial awareness-raising, an assessment of each tourism stakeholder, implementation of measures and uploading of supporting evidence to the platform, definition of action plans, and monitoring of indicators. Throughout the process, Bioscore provides technical support and digital tools to facilitate data management, results monitoring and continuous improvement.
Training is a key pillar of the project. The training programme aims to equip tourism stakeholders with the knowledge and skills needed to use the platform, apply the management system and address technical aspects such as carbon footprint calculation and the development of emissions reduction plans. The sessions combine technical training, awareness-raising and practical application, supporting the effective implementation and long-term continuity of the system.
More information: bioscore.info/santander
Structure Your Destination’s ESG Management
Implement the Bioscore Sustainability Management System to coordinate indicators, objectives, actions and supporting evidence across the destination’s stakeholders.